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1. Information We Collect

1.1 Personal Information

We may collect the following personal information directly from you when you use our App:

Full name
Email address
Phone number (required): We collect your phone number to provide service updates via SMS notifications, enable direct contact for better customer support, and to enhance your service experience.
Address (for service location purposes)

1.2 Device and Usage Information

We automatically collect certain information about your device and usage:

Device information (e.g., model, operating system, device ID)
IP address
App usage statistics (e.g., pages viewed, features accessed)

1.3 Location Information

With your permission, we may collect your device's location to provide location-based services, such as mapping your landscaping project or finding nearby service providers.

1.4 Camera and Photo Information

With your explicit consent, we may access your device's camera for the following purposes:

To allow you to take and upload photos for your profile picture.
To enable photo uploads for documenting landscaping projects or sharing service-related visuals.

We do not access or store your camera or photo data without your explicit permission.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage landscaping services.
To personalize your user experience.
To improve the functionality of the App.
To send service-related SMS notifications (e.g., updates on your landscaping project or service status).
To enable direct contact for better customer support and service-related inquiries.
To send notifications about updates, promotions, or services (if you have opted in).
To comply with legal and regulatory requirements.

Phone Number: Your phone number is required to send you SMS updates related to your service request, as well as to enable direct communication for better service experience and customer support.

Camera and Photo Access: Your camera access is used solely to enable profile picture uploads and photo documentation for landscaping projects.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors assisting us in providing services (e.g., payment processing, scheduling).
Legal Authorities: If required to comply with legal obligations or to protect our rights.
Business Partners: With your explicit consent for joint promotions or collaborations.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

5. Your Choices

You have the following options regarding your data:

Access and Update: You can access and update your personal information in the App settings.
Opt-Out: You can opt out of promotional notifications by adjusting your preferences in the App.
Location Services: You can disable location tracking in your device settings.
Camera Access: You can disable camera permissions in your device settings, but this may limit features like photo uploads and profile picture updates.

Phone Number: Providing your phone number is required for service-related notifications and customer support. You may contact us directly if you have any concerns about the use of your phone number.

6. Security

We implement technical, administrative, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: ontheislandnursery@gmail.com

Phone: 250-415-8157